1You get in touchPhone, email or the form. Tell Chris the house, the suburb and roughly what you're after.
2He comes and looksNo charge. Usually within a week. He'll tell you what he'd do and what tends to go wrong in houses like it.
3A written priceItemised, fixed where the scope allows, with allowances stated plainly. Normally inside ten days.
4He builds itSame trades every time, one or two jobs at once, and his mobile rather than a call centre.
